At Pool Series Store, we understand that crystal-clear pool water shouldn’t come with complicated logistics. That’s why we’ve streamlined our delivery process to get your pool equipment and chemicals to you as quickly and efficiently as possible, no matter where you are in the world.
Global Reach, Local Care: We ship worldwide (excluding some Asian and remote regions) from our US headquarters, combining international shipping networks with personalized customer service.
Your Shipping Options
Standard Shipping ($12.95)
- Carriers: DHL or FedEx for reliable, trackable service
- Delivery Time: 10-15 business days after dispatch
- Ideal for: Urgent pool maintenance needs or when you want premium shipping service
Free Shipping (Orders over $50)
- Carrier: EMS for cost-effective delivery
- Delivery Time: 15-25 business days after dispatch
- Ideal for: Larger orders of pool chemicals, equipment sets, or non-urgent seasonal purchases
Our Delivery Promise
Fast Processing: All orders are packed and dispatched within 1-2 business days
Careful Packaging: Pool chemicals secured separately from equipment
Real-Time Tracking: Follow your shipment every step of the way
Hassle-Free Returns
If any item doesn’t meet your expectations, you have 15 days from delivery to initiate a return. Our customer service team at [email protected] will guide you through the simple process.
“Just like our automatic pool cleaners simplify maintenance, we’ve designed our delivery system to remove all the hassle from getting your pool products. More swim time, less wait time – that’s the Pool Series way.”
Need help with delivery? Our US-based support team is ready to assist with any shipping questions. Contact us at [email protected] or visit our website for more information.